Messenger Bot is an automated chatbot that integrates into the Messenger platform and enables direct interaction with the consumers as it may relate to their order, returns, FAQs, etc. Chatbots serve as assistants to the online shoppers by automating the entire process of customer support queries and serves on a virtual chatting platform. This chatbot is also referred to as "chat assistant" "customer service support agent". These chatbots are available in various versions with different capabilities.
The Facebook Messenger Bot allows for instant replies in chat. This allows a consumer to reply to an existing query within seconds. In addition, it allows for automatic inquiries about product availability, shipping costs, discounts offered, and so on. Users can also request product quotes that allow for faster responses from merchants.
The Facebook Messenger Bot also provides access to customer profiles and other features. The account and related information are encrypted and protected to ensure the integrity of the system. It also provides real-time and updated customer information such as names, email addresses, phone numbers, etc.
The Facebook ChatBot helps the user identify their current location. It also enables the user to place a request for the nearest location of the desired location. Furthermore, the chatbot also allows the user to look up information regarding nearby business or service providers. They can also search for local business maps and services and places that are close to their current location.
There are various advantages to using a ChatBot. It is an ideal and cost-effective method of getting information about the latest offers and promotions in the market. In addition to this, it also allows the user to search for products they are interested in while browsing through the product catalogs.
The ChatBot also allows users to purchase products or services directly from the web. Since the ChatBot is capable of connecting to the social networking sites like Facebook, Google, Yahoo, and so on, they may find relevant information about the products they are looking for right in the comfort of their homes. Moreover, they can also use the chatbot to make recommendations and purchase the products online in the comfort of their home.
One more advantage that a ChatBot can provide is the ability to receive live updates. They will be notified immediately when an item is available on sale, any promotion is happening, and when a new item becomes available.
Another advantage of having a ChatBot is that the user may be notified about the availability of promotional items as soon as they become available in the store. These promotional items include pens, mugs, mousepads, pencils, mousepads, etc., and they can be placed in their shopping cart immediately.
The ChatBot also allows the user to manage their account by themselves. The user can manage their privacy settings and profile information in their own style. This helps the user to maintain control of their profile and avoid unwanted intrusions by third parties.
With the help of a ChatBot, users can easily log on to their accounts on a variety of social networking sites like Facebook and Twitter. Moreover, they can also send their status messages and other information right from their homes or offices. They can also view their friends' profiles and message history through Facebook Messenger Bot.
Another added benefit of using a ChatBot is the availability of various games and applications which can be installed onto a user's Facebook Messenger account.
ChatBots can also be used to surf the web and to find local businesses and their products. Users can also browse through their favorite websites and shop for information regarding their interests.